Join our team of technical innovators and
creative problem solvers.

This position is for someone with strong software development background, and a wish to be the focal point for interaction with the tech organization. We want someone who can clearly articulate complex requirements, track cross-team projects, and have inherent mediation skills. This position if for someone with specially elevated EQ coupled with extraordinary IQ that loves to get things done. 

Responsibilities

• Fit Projects with the right development methodologies,
• Own the technology department project planning process, 
• Drive technology internal project tracking while creating clear visibility up to the executive levels.
• Responsible for communication processes between technology dept and the rest of the company while ensuring cross team communications inside the tech department.
• Participate in the company’s strategic planning discussions.

Requirements 

• A born leader with great people skills, positive can-do attitude that thrives in stressful and extreme situations.
• Bachelor of Science degree in Engineering or CS from a credible academic institute, Masters degree a plus. 
• At least 3 years of hands on development experience in complex, mission-critical projects.
•  At least 3 years of experience in a managerial position or project management experience in similar organizations.
• Formal training in Project Management methodologies and tools.
• Proven verbal and written proficiency in English.

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An experienced system administrator, experienced in leading projects in operations/engineering willing to grow his or her technological leadership skills on a cloud and data-center based challenging projects. In this role, the successful individual will support our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy. From early on, you’ll be given challenging assignments, lead initiatives, and take ownership and responsibility.

Responsibilities

• Perform server administration tasks, including user/group administration, security permissions, group policies, research log warnings and errors, resource monitoring, ensuring system architecture components work together seamlessly
• Monitor data-center health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
• Perform routine/scheduled audits of the systems, including all backups

Skills and Qualifications

• Bachelor’s degree in technology or computer science
• Proven work experience in IT
• Experience with or knowledge of programming languages and operating systems; current equipment and technologies, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in project management, application design and integration, and cloud computing (specifically AWS)
• Expertise in creating, analyzing, and repairing large-scale distributed systems

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AppCard is looking for a sharp frontend team lead. Day to day you’ll be responsible for leading the team and develop our exciting super tech! So, if you are a Tech person and enjoy code writing as much as running ahead this job is just for you. Plus, you have to be passionate since there’ll always be new challenges to work with.

Skill Requirements

• Bachelor’s degree or equivalent
• 7+ years of experience
• Debugging code effectively
• Understanding of mobile apps development and coding (Android / iOS)
• Experience in a front-end developer role, with substantial experience.
• JavaScript experience including knowledge of jQuery
• Experience of using Github
• Understanding and application of User Experience (UX) principle and UI
• Understanding of Linux CLI and general knowledge of working with MySQL through a similar interface.
• Startup experience a plus
• Backend development experience preferred in either Python, Ember.js, Node.js or Ruby

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AppCard is looking for a sharp frontend team lead. Team responsibilities include mobile, mobile web and general responsive web applications. Day to day you’ll be responsible for leading the team and develop our exciting super tech! So, if you are a Tech person and enjoy code writing as much as running ahead this job is just for you. Plus, you have to be passionate since there’ll always be new challenges to work with.

Skill Requirements

• Bachelor’s degree or equivalent
• 7+ years of experience
• Debugging code effectively
• Strong attention to details
• Understanding of mobile apps development and codding (Android / iOS)
• Experience in a front-end developer role, with substantial experience
• JavaScript experience including knowledge of jQuery
• Experience of using Github
• Understanding and application of User Experience (UX) principle
• Startup experience a plus
• Development experience in Ember.js, Angular6, Node.js and understanding of Python

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Are you an experienced Salesforce developer who is always looking for new ways to solve problems, meet challenges? If so, we are looking for someone like you to join our great team based in Ramat Hasharon.

Job Responsibilities

• Develop customized solutions within the platform to support critical business functions.
• Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations.
• Provide system administration support of internal and customer-facing Salesforce environment as well as teams in Israel/ NYC/ Florida.
• Collaborate with various internal departments, including marketing, product development and operations.

Job Skills & Qualifications

Required:

• Minimum work experience: five years of software development and three years of Salesforce application development
• Self-motivated and creative
• Proficient with Apex, VisualForce
• Startup experience – advantage
• English High level/Native – A must

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An experienced Technical Support Manager, responsible for building and managing a team of technical experts focused on resolving ad-hoc and long-running support tickets reported by customers. The Technical Support Manager will ensure that the team is effectively trained and consistently following established processes that will result in timely manner resolution of issues and a high degree of customer satisfaction.

Responsibilities

• Develop, own, and drive action plan for escalations, serving as the central point of contact until full resolution of issues
• Collaborate across support, engineering, product and customer success teams to remove blockers and ensure timely resolution of issues
• Manage escalated customer issues around the clock, including weekends and holidays when necessary
• Monitor, review, and report on escalations to customer-success/ engineering management, making recommendations for continuous improvement of product and processes
• Develop training plans and identify/build subject matter experts within the organization
• Develop and contribute to technical troubleshooting documents, best practices and other knowledge articles for internal and external use

Skills and Qualifications

• Proven experience of technical support, field or application engineering experience in network devices/protocols (routers, Ethernet, WiFi)
• Experience in Linux bash/Python scripting
• Demonstrated experience in a customer-facing role managing backline or escalation resources

• Excellent analytical and troubleshooting skills
• Excellent customer facing, verbal and written communication skills
• Ability to work global hours including weekends and holidays as needed
• A team player with a strong desire to work at a rapidly growing startup and make it a success
• B.S in Computer Science or other equivalent technology – preferred

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Being part of our Business Development Team, our business development manager, is responsible of mapping potential partners, identify key decision makers, and contact them and set meetings for the senior team to follow. The new member of the team is expected to have both deep understanding of the AppCard platform, retail market, have excellent interpersonal relationship and diligent in building relationship.

Responsibilities

• Identify go-to markets, potential partners and prospecting of decision makers.
• Understand of the POS market, players and channels. Map the merits and synergies with AppCard’s goals and strategy.
• Create relationship with partners’ organization at all levels.
• Organize pipeline reviews between partners and AppCard business development team to ensure pipeline information is thorough and accurate.

Requirements

• BA/BSc degree. In lieu of degree, relevant skills or equivalent experience.
• MBA advantage.
• Experience in market research, lead generation and prospecting
• Account / Partnership management or business development in a technology company / Solution provider to the retailer industry.
• 2-4 years experience in the retail industry.
• Strong communications and interpersonal skills.
• Ability to thrive in a rapid paced environment on multiple projects in a start-up atmosphere.
• Ability to work well in a fast-paced, start-up environment.

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Have you ever wanted to reshape the way merchants do business?

Are you passionate about technology?

AppCard is looking for a business savvy Success Manager to deliver winning loyalty and marketing strategies to our clients. This role will allow you to position our industry leading products and execute business strategies to deliver client growth and customer adoption.

Responsibilities

• Develop relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy
• Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
• Understand how to build and present AppCard’s value story using data and insights
• Drive growth with existing customers, Identify upgrade opportunities and generate new revenue
• Understand, adapt to, and help develop AppCard’s ongoing product and technology developments
• Manage multiple cross-product opportunities and projects

Requirements

• Customer oriented and excellent communication skills
• Excellent presentation skills
• Tech Savvy
• Understanding of retail business needs
• Fast and autonomous learner
• A people person
• Advantage: experience in either – account management, customer success, professional services
• Advantage: SAAS / Tech industry experience

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Being part of our Business Development Team, our business development director, is responsible of recruiting, building and managing channel partners, set criteria and goals and build methodologies to measure the business partners’ performance and contribution for the growth of the AppCard presence in the market place. The new member of the team is expected to have both deep understanding of the AppCard platform, retail market, have excellent interpersonal relationship and diligent in building relationship.

Responsibilities

• Identify go-to markets, potential partners and prospecting of decision makers.
• Understand of the POS market, players and channels. Map the merits and synergies with AppCard’s goals and strategy.
• Create relationship with partners’ organization at all levels.
• Set goals and targets, manage and help the business partners exceed such goals.
• Build and expend the AppCard channel partners across different segments and markets.

Requirements

• BA/BSc degree. In lieu of degree, relevant skills or equivalent experience.
• MBA advantage.
• Experience in working with distributors, resellers, VARS and other channel partners
• Account / Partnership management or business development in a technology company / Solution provider to the retailer industry.
• Min 4 years’ experience in the retail industry.
• Strong communications and interpersonal skills.
• Ability to thrive in a rapid paced environment on multiple projects in a start-up atmosphere.
• Ability to work well in a fast-paced, start-up environment.

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As an Inside Sales Consultant, you will be a part of a fast-paced sales team working in true “Startup” environment. We need someone who can make an immediate impact and be an advocate for what AppCard is building.

Responsibilities

• Make a high volume of outbound sales calls and generate new business on a daily basis to small business owners.
• Field in-bound Marketing Leads and convert them into closes.
• Conduct a high volume of Web Demos and be comfortable sharing AppCard’s value proposition over the phone.
• Assist in the launch of new products, services and other company initiatives.
• Diligent follow-up with all clients and prospects through the entire sales process.
• Deep understanding of the AppCard product, the market and the competition.

Requirements

• Proven track record of exceeding performance goals.
• Results oriented with demonstrated organizational and time management skills.
• Must love all things “Startup” and thrive in a fast-paced environment with an “I will do whatever it takes to get the job done” attitude.
• Strong communication skills is a must.
• Energetic, lively and enthusiastic relationship builder.
• Technical skills preferred.
• Knowledge of CRM (preferably Salesforce).

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This position is for someone who can come in and lead AppCard’s Ops team. This person will help influence decisions and lead our entire tech stack on a day to day basis, craft AppCard operational procedures, roll-outs, and SLAs. If it intrigues you to join a fast-paced startup, using cutting edge technology, then AppCard is the place for you!

Responsibilities

• Build, rollout and maintain AppCard SLA and operational procedures.
• Collaborate and build strong working relations with all parts of the company.
• Manage AppCard Tiered Operations.
• Establish and lead all operational projects related to security, compliance with regulations and introduction of new tools and capabilities to the AppCard platform.
• Lead AppCard Linux / AWS and Operational IT activities.
• Take part in architecting and integrating auto-scale solutions.
• Improve company remote management and auto-deploy processes.

Requirements

• BS or higher in Engineering / CS required.
• 3+ years work experience in building and leading similar operational organizations.
• 5+ years of hands-on technical development.
• In-depth knowledge of Operational/Project Management practices.
• Ability to effectively understand and solve technology-based issues across all aspects of the company.
• Outstanding leadership experience with a proven track record of managing teams.
• Experience administering Operational Linux-based systems in AWS, understating Linux systems inside and out, including: security (SSL, LDAP, Kerberos, OpenVPN), scripting, NGINX, and state-of-art administration tools.
• Experience with continuous integration is a plus.

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This position is for a problem solver, someone who loves finding why something is not working, or how to make it work better and then executes it. On a daily basis, you will be working with our front end teams and customers in order allow our clients to begin using our loyalty solutions. The team at AppCard is young and energetic. We work hard, play hard and have fun the entire time.

Responsibilities

• Coordinate timing for merchant branch managers and IT personnel to install the AppCard loyalty hardware and software solutions.
• Walk through hardware installations over the phone with various businesses
• Gather information about the physical and network environments in preparation for our loyalty hardware
• Troubleshoot hardware and network issues surrounding our unique loyalty hardware

Requirements

• 1 + years experience working with businesses supporting technical hardware needs.
• Upbeat, clear and confident phone presence
• High attention to detail
• Strong technical hardware troubleshooting skills
• Ability to visualize problems and effectively communicate their solutions to individuals with varying technical ability levels.
• Hunger to learn new technology in great detail.

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The Database administrator will keep the databases up and running 24/7.

Responsibilities

• Maintain, monitor, and support complex, mission-critical databases in an operational 24×7 enterprise environment.
• Database monitoring, performance tuning, and administration.
• Perform database updates and patches to support the system.
• Install new software releases, system upgrades, evaluate and install patches and resolve software and hardware related problems.
• Recommends solutions by defining database physical structure and functional capabilities, database security, data back-ups, and recovery specifications.
• Owning, tracking and resolving database related incidents and requests.
• Respond to database related alerts and come up with strategic solutions to recurring problems.
• Required to work after hours to support production issues or scheduled maintenance or database releases.

Requirements

• Experience w/ migrating RDBMS to AWS – Mandatory
• Experience with Oracle database 10g, 11g and 12c on UNIX.
• Expert knowledge and experience with T-SQL and PL\SQL.
• Good knowledge of Perl scripts/Shell scripts.
• Experience in 24/7 Production environment is highly preferred.  Database Administration support including weekends.
• Good knowledge of Data warehouse and Disaster Recovery.
• Experience with SQL Server transactional replication and log shipping.
• Good knowledge of Database Sizing and Capacity Planning, Database scripts and package deployment.
• Strong database data integrity, analytical and multitasking skills.
• Strong knowledge of risk assessment techniques.
• Ability to develop policies and procedures as they relate to database management.
• Manage daily and weekly backups of all database systems.
• Manage replication applications for production database systems.

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